Welcome to Our Testimonials Page
Explore real feedback from our clients about their experience with us.
Had a great experience I worked with Rebecca at the front desk She was easy to work with and very attentive She helped pick out the perfect match for my kitchen The guys came out in 5 days and had my counter top installed looks great I highly recommend A+++
Granite Empire installed countertops on two occasions in our kitchen and a bathroom. Excellent product, service and installation. Rebecca was very helpful and courteous and we will definitely use her again.
Thank you so much Rebecca for your advice and help with the quartz countertops for my bath and kitchen. You made it so easy from selection to installation, which was a fast turnaround. I had looked at other places, and my contractor was as impressed as I was with the quality and look of the stone. Rebecca is the kindest person willing to go out of her way to make it all turn out great. Her expertise and guidance were awesome, and I felt like she was genuinely excited for me through the process as I was with the finished product. Ask for Rebecca for your stone needs. She's the best!!
One word…SPEECHLESS.I am blown away by my experience from start to finish, and I couldn’t be more pleased with the results. The process is quick, easy, and stress free. Special thank you to Rebecca Hohne for her superior customer service and her willingness to accommodate all of my needs. I spent a total of 2 weeks and $4,000 on what looks like a $50,000 kitchen remodel. She walked me through every step and was available for my silly questions night and day - without fail. She understood my vision immediately and made it possible and affordable. I would never trust my countertops to anyone else. This is absolute perfection! Thank you; from the bottom of my heart! 50,000 stars!
Our new countertops look amazing! They had a good selection of stone to choose from, and the prices seemed to be competitive. Rebecca was very accommodating to my questions and requests, and promptly took care of the couple of installation hiccups we had the day of, no questions asked. I would definitely reach out to her again next time I need countertops made.
Granite Empire of Birmingham was a great company to work with. They were immediately responsive, they provided a quote within a day, and they were able to install a new countertop in just a few business days. The final product is beautiful.Very nice people to work with, and it is clear that they care about the quality of their work and the customer experience. I highly recommend them!
Our client’s new countertops look amazing. It really completed the kitchen’s remodel. Rita was a huge help from start to finish.
We recently bought new quartz countertops from empire granite. We worked with Rebecca. She showed us a variety of options and helped us select the perfect product that fit in our budget. They came out immediately to measure our template and within a week had it cut and installed. The installers were professional , did a perfect job and cleaned up after the project. From beginning to end they were professional and we had a very positive experience. Would definitely recommend Empire Granite and will use them in the future for our bathroom remodel.
Rebecca was amazing! She was very helpful in picking out the marble for my bathroom. She communicated installation dates very quickly. She was great! I love the marble countertop!
Overall, I recommend granite empire for countertop stonework, with some caveats. Rita was an outstanding advocate who went above and beyond to walk us through the process and find a stone countertop that fit our budget and style. She was incredibly professional, friendly, and easy to work with. She shows you full slabs rather than small samples so you know what you’re buying. She also produces quotes quickly and accurately. Most importantly, she was extremely responsive throughout the entire process.However, bear in mind that the installers seem to primarily work with other contractors rather than homeowners, because they seemed to really rush the install, take shortcuts, and do overall sloppy finishing work (ie, none)Exs:-They drilled the faucet hole off center and the wrong size despite me providing the size from the installation manual. The only fix was to widen the hole so the faucet could be shifted, but it could not be exactly centered because the hole would be exposed.-They applied silicone caulk over exposed sheetrock, which I had to cut out with a knife to spackle and paint. This ultimately looked horrible so I had to just glue trim over the backsplash.-The bartop was initially WOBBLING, and I had to call Rita to insist they apply epoxy or otherwise affix the counter more securely before leaving, which they ultimately did.Overall, 5 stars for Rita’s professionalism and the competitive prices relative to other local granite shops. Had we not had Rita to lean on through this process, I’d give them 2-3 stars.If you choose to go with granite empire, make your backsplash 0.5-1 inches higher than your current (or more) and watch the installers closely and look out cutting corners.
Maria was knowledgeable and answered all of our questions,Nick was very professionalFaster service than expected,Highly recommend
Rita and her team did a great job on the bath and kitchen counter install. I would highly recommend them!
So glad that I chose to work with Granite Empire of Birmingham for my kitchen project!They are very professional, and have a great selection of granite countertops.Good quality and quick serviceI recommend them
I love my new countertops! Rita was so knowledgeable and helpful carefully walking me through each step of my purchase. The time between my purchase and installation was FAST! I highly recommend Granite Empire and will be back for future projects!
Went to Granite Empire to find a countertop for a bath remodel project for my mother-in-law that we needed in a week. Rita, was so kind and had exactly what I was looking for. They came out measured and did the install in a week or so and the project stayed on track! Thanks so much for your kindness and professionalism.
Granite Empire did a fabulous job with our countertops! They were so easy to work with. Maria was great at answering emails and texts in a timely manner. Installation was quick from template to delivery. Prices were slightly lower than other places we looked into. Highly recommend you give them a shot!
We had the best experience with Granite Empire. Rebecca Hohne helped us select our Granite countertop. She even suggested a place to go pick out our back splash.She was very professional and listened to what we liked and our style. We are very pleased with what we chose.The installation was done in a timely manner and the installers and template maker were friendly and professional!I highly recommend Granite Empire and Rebecca!!!!
Granite Empire did a wonderful job on my countertops! The quality of the work exceeded my expectations, and the installation was smooth and professional. The team was courteous and efficient, ensuring everything was perfect. I couldn't be happier with the result. Highly recommend Granite Empire for their exceptional service and craftsmanship!
I highly recommend Granite Empire! They installed my kitchen within a week, and the whole process was seamless. Be sure to ask for Maria—she made everything smooth and easy. A truly great experience!
I got my kitchen countertops installed today and they are great! Maria did an excelent job and was with me from the beginning of the process and until the installation. Wonderful experience. I was impressed how she cares about the customers to be fully satisfied at every step of our project. Her expert advise was really helphul while we were choosing the perfect granite for our kitchen.GEB did their job great and very quick. It took even less than a week from the moment they took all the meisurments until installation.When we will be fixing our bathroom, we will definitely call GEB. I highly recommend GEB and Miss Maria!
Granite Empire does great work and customer service! We should have just bought new cabinets, but we decided to re-use our old wood ones. Picked out our granite, but it didn't sit well on the uneven surface of our cabinets. We called the owner to see what could be done, and he personally came with the crew to make adjustments and get it fitting just right! Thanks so much!
I just got my bathroom countertops installed today and they are perfect! Rebecca, was with me from the beginning of the process offering her expert advice and she was spot-on with everything! The installer, Rodrigo, was great too! I will be using Granite Empire again and I highly recommend working with Rebecca for your next granite project.
Maria did an excellent job working with us to make sure we were pleased with the results. We replaced the countered top of an old culture marble cracked sinks top piece. Looks so much better!
Dennis was very helpful and made the process easy. They completed as promised and they do great work. Would use them again.
I want to say thank you to Rebecca she was nice and awesome customer service counter tops looks amazing took them no time to install would highly recommend them thank you again!!
Had a wonderful experience today at Granite Empire of Birmingham! Rebecca was so nice and explained in full detail. She also was willing to give us our absolute best options and worked with our budget! Will update with photos after installation! Highly recommend!!
Rebecca was beyond helpful from start to finish. Our counters are gorgeous and she made this such an easy and quick process! Highly recommend!
It has been a wonderful experience working with Granite empire. Their turnaround time is great! Ask for Rebecca when you call. She was awesome and kept me informed of every aspect of the process and worked her butt off to make sure that I had my install completed before my deadline! I really appreciate that and I will make all of my Granite purchases through you guys!! Thanks again!!
I received a coupon in Val pack, And decided to go check them out. I talked to Rebecca about what I was interested in and she set up an appointment for us to get together and learn more about the company. She showed us all around and explained the difference in the stones. Rebecca had me send her measurements the day before so that she could provide me an estimate of redoing my counter tops. She was very knowledgeable and helped us pick out a beautiful piece of granite. Everyone there was very helpful. My estimate was higher than I anticipated but I went with it. The guys that came to my home were very knowledgeable and professional all the way to the installers. I can't say enough about my choice and how good my new countertops look in my kitchen. Thank you all. A special shout out to the fabulous job Rebecca did from start to finish. If you are looking to update your kitchen these are the people you need to see. Ask for Rebecca to help you, she will do you right with a smile on her face and bubbly personality. Thank you again. Frank
Granite Empire of B’ham, put in my countertops today and I love, love, love them…they do fantastic work…I can’t wait to finish everything…But I’m telling you guys if you want granite, quartz or marble countertops check out Rebecca Holne at Granite Empire Of B’ham….you won’t be disappointed…
Wonderful experience and absolutely love our new quartz counters! The team at Granite Empire of Birmingham was a pure delight to work with. They were quick to respond and always helpful. The entire process was simple and quick!
They made our granite journey very easy and quick. Brandy was super helpful in store when we were trying to decide on the granite and very easy to reach every time we had questions. They sent someone the next day to take the measurements and within a week, our project was done. The installers worked quickly and professionally. We are very pleased with the final product!